Transparent pricing. No hidden fees.
KAYU bills for the physician, protocol, and platform. Your compounding pharmacy bills separately for medication — always at cost, never marked up.
Pay for the care. Pharmacy bills separately.
KAYU bills for the physician, protocol, and platform. Your compounding pharmacy bills for medication separately — always at cost, never marked up.
One Consult
Perfect for a second opinion or a focused lab review.
- 60-min video consult with a physician
- AI-transcribed with written recap
- Custom protocol recommendation
- Lab review (bring your own)
- 7 days of post-consult messaging
- No subscription required
Membership
Ongoing protocol with quarterly consults + continuous tuning.
- Quarterly physician consults
- Protocol adjustments as labs change
- Comprehensive lab panel annually
- Unlimited in-app messaging
- Free 2-day Rx shipping
- Cancel anytime
- HSA / FSA eligible
Concierge
Unlimited physician access + labs every 90 days + priority scheduling.
- Monthly physician check-ins
- Labs every 90 days included
- Priority scheduling + same-day replies
- Direct physician phone line
- Quarterly protocol review
- Free expedited overnight Rx
- HSA / FSA eligible
Not another telehealth clone.
telehealth
Pricing FAQ
Is KAYU covered by insurance?
KAYU memberships are not billed through insurance, but all plans are HSA and FSA eligible. We provide superbills upon request for potential out-of-network reimbursement.
What does the membership include?
Quarterly physician video consults, protocol adjustments as your labs change, unlimited in-app messaging with your care team, a comprehensive annual lab panel, and free 2-day prescription shipping.
How does pharmacy billing work?
KAYU bills for the physician, protocol design, and platform. Your compounding pharmacy bills separately for medication — always at cost, never marked up by KAYU.
Can I cancel anytime?
Yes. Membership and Concierge plans are month-to-month with no long-term contracts. Cancel anytime from your dashboard — no fees, no hassle.
Do you accept HSA / FSA?
Yes. All KAYU plans — including the one-time consult — are eligible for HSA and FSA payment. We provide itemized receipts for your records.
What if I just want a second opinion?
The One Consult tier is designed exactly for that. A single 60-minute video consult with a physician, AI-transcribed with a written recap and custom protocol recommendation. No subscription required.
Ready to feel rooted?
Two minutes to the assessment. One week to your first consult. A protocol built on your bloodwork from a physician who knows your name.