Legal

Accessibility Statement

Last updated: June 22, 2026

Our Commitment

KAYU Health, A Medical Corporation is committed to ensuring that our website and patient portal are accessible to everyone, including people with disabilities. Access to healthcare should never be limited by how someone uses the web, and we treat digital accessibility as part of delivering equitable care.

Conformance Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological conditions.

Measures We Take

  • Semantic, structured HTML so screen readers can interpret pages correctly.
  • Text alternatives for meaningful images and icons.
  • Color contrast that meets or exceeds WCAG AA minimums for text and interactive elements.
  • Keyboard-operable navigation, forms, and booking flows.
  • Clear focus indicators and a logical reading and tab order.
  • Responsive layouts that remain usable when text is enlarged or the page is zoomed.
  • Accessibility considered during design and development of new features.

Known Limitations

Despite our best efforts, some content may not yet be fully accessible. Certain third-party tools we rely on - such as our scheduling widget, video consultation platform, and payment processor - are partially outside our direct control. We actively monitor these vendors and advocate for accessible experiences. If you encounter a barrier, please tell us so we can help you and prioritize a fix.

Feedback & Assistance

If you experience any difficulty accessing any part of KAYU Health, or if you need information or a service provided in an alternative format, we want to help. Contact us and we will respond within 3 business days and work with you to provide the information, service, or accommodation you need.

KAYU Health, A Medical Corporation
1106 N La Cienega Blvd, Ste 206, West Hollywood, CA 90069
Email: support@kayuhealth.com